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Privacy Policy

Last Updated: January 24, 2025

We value your privacy. This Privacy Policy outlines how we collect, utilize, and disclose the information we obtain from you.

This document explains the privacy practices of WinGuys, LLC and its affiliated entities (collectively referred to as “WinGuys”, “we”, “us”). It covers how we handle personal information collected through our websites (referred to as “Site”).

1. Collection, Use, and Disclosure of Personal Information

This Notice at Collection outlines our practices regarding the personal information we collect in alignment with applicable privacy regulations. Below, we detail the types and purposes of personal information we collect, use, and disclose according to our Privacy Policy.

Notice at Collection:

2. Data Collected and Data Sources

Automatically Collected Information. When you visit our Site, your device automatically provides us with data. This includes a variety of technical data collected during your interactions, such as your browser type, referrer URL, the timing of your visit, IP and MAC addresses, device type, screen resolution, and operating system version, collectively referred to as “Technical Data.” This category also encompasses “Cookie and Similar Data,” which is further described in a subsequent section. Additionally, we and our third-party vendors deploy tools and software, including Big Data Cloud and ActiveProspect, to capture and record your activities on the Site. This monitoring includes capturing keystrokes, mouse movements, entries into form fields, and general interactions to understand and enhance user engagement with these platforms.

Other Data You Provide. We gather additional data when you choose to interact with our Site. We refer to this voluntarily provided information as “Provided Attributes.” This category includes any contact details you opt to share with us or our Media Partners, such as your name, address, email address, and telephone number, either about yourself or others. For instance, if you respond to one of our advertisements on a Media Partner’s site, they may forward your contact details to us.

Third Party Data. We may enhance and verify the Technical Data and Provided Attributes you provide by integrating them with Third Party Data. This Third Party Data consists of information sourced from external entities, such as our business partners. It includes additional details used to confirm or augment the information you supply, such as phone numbers, and email addresses. Furthermore, our Advertising Partners might share insights regarding your interactions with their advertisements, including whether you have purchased their products or services. We combine these various data streams — Technical Data, Provided Attributes, and Third Party Data — to create a more comprehensive profile.

Cookie and Similar Data. When you visit this Site, we may deploy “cookies” or similar tracking technologies to identify you or your device. These technologies serve as unique identifiers, enabling us to customize the Site according to your preferences and monitor your activities both on this Site and across different devices you may use. We utilize this information to present offers and advertisements tailored to your interests, aiming to enhance your experience and provide you with relevant content.

We maintain contractual relationships with various Advertising Partners, including advertising agencies and intermediaries representing advertisers. Both our Media Partners and Advertising Partners may employ third-party cookies and other tracking mechanisms like clear pixel GIFs (commonly known as web beacons) to identify you. These technologies are utilized by us and our Partners to track and measure responses to emails, interactions with advertisements, and page views on both our and our Partners’ websites among other metrics. The data gathered through these technologies aids in enhancing this Site, tailoring it to better suit your preferences, and evaluating the effectiveness of our and our Partners’ advertising campaigns. If you wish to opt out of the use of cookies and similar technologies by us and our Partners, you can do so via “Cookie Settings” at Do Not Sell or Share My Personal Information, as well as Google.

Additionally, certain functionalities of this Site rely on cookies to operate effectively. We use cookies not only to ensure smooth functioning but also to deliver advertising that we believe aligns with your interests and to synchronize data across the various devices you use.

3. Data USE

The data we collect from and about you through this Site is primarily utilized to connect you with Advertising Partners who can offer insights into products and services that align with your interests. Typically, this connection is facilitated using Technical Data and Provided Attributes, but it may also involve Third Party Data. The information we collect serves various other purposes:

• Response to Inquiries: We use your data to respond to your inquiries and requests, whether through email, phone calls, or text messages.
• Updates and Notifications: We keep you informed about our products and services, as well as those offered by our Partners.
• Messaging Capabilities: We enable you to send messages through this Site, enhancing communication and interaction.
• Site and Business Improvement: We use your data to enhance and safeguard our Sites and overall business operations.
• Transaction Fulfillment: We process any purchases you make through this Site, ensuring the completion and accuracy of your transactions.
• Monitoring and Compliance: We monitor your interaction with our Site to ensure compliance with our policies and for litigation purposes.
• Analytics and Demographics: We analyze aggregated, non-specific data to understand demographic trends and improve our service offerings.

We utilize Technical Data to monitor the performance of this Site, analyze traffic patterns and usage, ensure proper functionality of the Site and transactions, and gather demographic information about our user base. Our use of automated decision-making tools in segmentation and matching helps refine these processes, aiming to make them more efficient and tailored to meet both consumer and partner needs.

4. Data sharing

In addition to the purposes described earlier, we reserve the right to use and disclose personal information to meet our regulatory and legal obligations. This may involve complying with legal mandates, such as court orders or governmental directives. We also utilize personal information to manage our internal administrative needs, which helps safeguard our rights and those of others, address disputes, enforce our policies, and prevent misuse. Additionally, we may share personal information with our professional advisors, such as accountants, auditors, consultants, and lawyers, to the extent necessary for them to provide their services effectively and offer us relevant advice. Furthermore, in the case of a sale, merger, or acquisition involving all or part of our assets or business, or during the negotiations of such events, we may transfer personal information to another entity.

5. third Party services

This Site may feature links to external websites that are not under our control or management. We are not responsible for the content, nor the privacy practices of these external sites. We do not accept any liability for the manner in which these sites handle your data. The privacy policies of the respective website owners will govern your interaction and any data you provide while visiting these sites. Additionally, any mapping features available on this Site are provided by Google, Inc., and are subject to Google’s privacy policy, which may be updated periodically.

6. social media interactions

When engaging with WinGuys or any third party on social media platforms, please be aware of the following: (a) Personal information that you disclose through social media pages may be accessible to other users of these platforms, depending on the privacy settings of your accounts. This could potentially expose your information to those who might use it to send unsolicited messages or contact you without your consent. (b) If WinGuys interacts with you on social media, be mindful that your account name or handle might be visible to all members of our social media community.

WinGuys does not control, and thus is not responsible for, the handling of personal information that you submit on social media sites. These platforms are independent from us and have their own privacy and security practices, which we do not manage. We encourage you to review the privacy policies and settings on the social media platforms you use to better understand their practices. Should you have any concerns about the privacy or security settings of any social media site, we recommend consulting their respective privacy notices or policies.

7. security measures

We have implemented a range of physical, technical, and administrative measures to safeguard the data collected from and about users of our Site. We employ reasonable security practices designed to protect your personal information from accidental loss, unauthorized access, alteration, or disclosure. However, it’s important to recognize that no method of electronic data transmission or storage is completely infallible. While we strive to protect your personal information, we cannot guarantee its absolute security. We also caution that circumventing the privacy settings or security measures on our websites is strongly discouraged, and we are not liable for any breaches that result from such actions. You should be aware that any data you provide to us is done at your own risk. In cases where we transfer data to third parties as described in this Privacy Policy, we make every reasonable effort to ensure that these parties safeguard the information and use it in a manner that is consistent with this Privacy Policy.

8. children’s privacy

We do not knowingly collect, use, share, or sell the personal information of individuals under the age of 16, as this Site is not intended for individuals under this age. If you become aware that a minor under 16 has provided us with personal information, please contact us immediately using the provided link. Upon notification, we will take prompt steps to remove any such information from our records as quickly as possible.

9. opting out of communications

Marketing Emails. If you wish to stop receiving marketing emails from us, please click here to unsubscribe. It’s important to note that unsubscribing from marketing emails does not affect our ability to send you administrative messages, which are not promotional in nature. If you want to unsubscribe from communications from any third parties, you should contact them directly or use the unsubscribe link provided in their marketing emails.

Phone Calls and Texts. To opt out of receiving telephone calls or text messages from us, please click here to be added to our Do Not Call list.

Please be aware that we are unable to remove your data from third-party databases. To opt out of their communications, you will need to contact these third parties directly or utilize any opt-out mechanisms they provide.

10. retention of personal information

We retain personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. The duration for which we retain information varies depending on the type of information, our operational needs, and legal requirements. For instance, we may need to retain certain information for longer periods due to tax, health and safety obligations, or in connection with potential or actual disputes or investigations. This approach ensures that we maintain the information we need to provide our services effectively and comply with our legal obligations.

11. Information for California, Colorado, Connecticut, Utah, and Virginia Consumers

In this Privacy Policy, when we refer to “personal information” (also known as personal data), we mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual or household. This definition excludes information that has been aggregated, anonymized, or de-identified and is maintained in a form that cannot reasonably be linked to an individual, consistent with applicable laws, rules, or regulations.

This section provides additional details beyond the general disclosures in this Privacy Policy, specifically for consumers in California, Colorado, Connecticut, Utah, and Virginia. It outlines:

1. Categories and Sources of Personal Information: We describe the types of personal information WinGuys has collected, sold, or shared, along with the sources from which this information was obtained.

2. Purposes for Collecting and Disclosing Personal Information: We clarify the reasons why we collect and disclose this information.

3. Types of Third Parties Involved: We identify the categories of third-party entities with whom WinGuys has shared this personal information.

This enhanced transparency aims to ensure that consumers from the specified states understand the scope and intent of our data handling practices.

Categories of Data Collected in the Preceding 12 Months. Over the past year, WinGuys has collected personal information as outlined in the “Notice at Collection” section of this Privacy Policy, and for the purposes described under “Data Use.” The personal information we collect is generally categorized either as Technical Data or Provided Attributes. It is important to note that WinGuys does not create user profiles based on sensitive attributes such as gender, marital status, or employment status of consumers. Instead, we may store aggregated data in segments derived from Technical Data and Provided Attributes. All such data categories are collected strictly as self-reported data directly from consumers. This approach ensures that our data collection methods are transparent and respectful of consumer privacy.

Sources of Data WinGuys Collects

WinGuys: We collect Technical Data and Provided Attributes directly from consumers who interact with our Site, contact our call center, or respond to our emails. This direct collection ensures we have firsthand information to serve our consumers effectively.

Partners and Third Parties: Our Media Partners own websites that may redirect consumers to our Site. In certain instances, we may collect data directly from Media Partner websites, or these partners, along with other third parties, may send data to us. This transfer can occur through various means, such as display advertisements, click listings, inquiry forms, or telephonic transfers from Media Partner call centers. Additionally, our Advertising Partners might also supply us with consumer data.

Service Providers: WinGuys utilizes service providers to carry out several functions, including but not limited to verifying consumer consent and validating email addresses or phone numbers. These providers are integral to maintaining the accuracy and legality of our data processing activities.

Authorization: We mandate that all entities from which we receive personal information — be they Partners, service providers, or other third parties — must assure and guarantee that they have lawfully obtained the personal information and possess the proper authority to share it with us. This requirement is crucial for ensuring compliance and integrity in our data collection processes.

Categories of Third Parties with Whom Company Has Disclosed Personal Information for a Business Purpose in the Preceding 12 Months. We may disclose the personal information outlined in the “Notice at Collection” with various third parties for the business purposes detailed in the “Data Use” and “Data Sharing” sections of this Privacy Policy. These third parties primarily include service providers and Third-Party websites that assist us in delivering our services and conducting our business operations.

Additionally, in the event of a sale, merger, or transfer of all or part of our business, we may disclose or sell the personal information described in the “Notice at Collection” to the involved third party. This potential transfer of data is a standard business practice in such transactions, aimed at ensuring continuity of service and adherence to the terms agreed upon in the transaction.

Categories of Personal Information Sold or Shared in the Preceding 12 Months. Over the past year, we have engaged in the sale and sharing of specific categories of personal information with Advertising Partners and data aggregators for commercial purposes as outlined in this Privacy Policy, including targeted advertising. These categories include identifiers such as names and email addresses; characteristics of protected classifications under California or federal law, like age and gender; internet or other electronic network activity information, which includes browsing history and search behavior; geolocation data that determines the physical location of devices; and inferences drawn from the above data, such as user preferences and behavioral patterns. We may receive a fee for these transactions, either from the transfer of data or when a consumer purchases a product or service as a result of these marketing efforts. Additionally, it is our strict policy not to knowingly collect, share, or sell personal information from individuals under the age of 16, ensuring compliance with relevant privacy laws.

Your Privacy Rights. Depending on your U.S. state of residence and applicable laws, you may be entitled to certain rights regarding your personal information.

• Right to Know: You can request to know the specifics of the personal information we have collected about you, which includes the types of personal information, the sources from which it was collected, the purposes for collecting, selling, or sharing it, the categories of third parties with whom we’ve shared it, and the exact pieces of personal information we hold. You also have the right to access this information in a portable format.
• Right to Delete: You may request the deletion of your personal information that we have collected, although there are exceptions, such as if we need the information to complete a transaction, prevent fraud, exercise our rights, fulfill internal needs, or comply with legal obligations.
• Right to Correct: If any personal information we hold about you is inaccurate, you have the right to have it corrected, subject to our verification of the accuracy of the new data.
• Right to Opt-Out of the Sale or Sharing of Personal Information: You have the right to stop the sale or sharing of your personal information with third parties and affiliates not under the same brand, particularly for their use in cross-context behavioral advertising, unless you decide otherwise in the future.
• Right to Opt-Out of Targeted Advertising: You can opt-out of targeted advertising, which ensures that you receive ads not based on your personal information, though it doesn’t eliminate advertising altogether.
• Right to Appeal: Should you disagree with any decision related to your privacy rights request, you have the option to appeal. These rights ensure you have significant control over your personal information and how it’s used.

Use and Disclosure of Sensitive Personal Information. In accordance with applicable privacy laws, we handle “sensitive personal information” or “sensitive data” with heightened responsibility. Our use and disclosure of such information are strictly limited to what is necessary for legitimate business purposes. We ensure that our handling of sensitive personal information adheres to legal standards and is guided by the principle of minimizing data use and disclosure wherever possible.

How to Submit a Request

To exercise the privacy rights afforded to you based on your state of residence, you may initiate a request by contacting us via phone at (844) 946-4897. Upon receiving your request, we will acknowledge receipt within 10 business days and aim to provide a full response within 45 calendar days, although additional time may be taken if legally permitted.

Due to the operational nature of our Site, we may face challenges in verifying your identity, particularly for Requests to Know, Correct, or Delete. Our Site does not require users to create an account, register, or undergo identity validation, and we do not maintain ongoing relationships with consumers who provide their personal information. This lack of continuous interaction means we are often unable to verify the identity of individuals based solely on the information provided through our Site and subsequent requests. As a result, fulfilling Requests to Know can be particularly complex. In such cases, rather than providing specific personal information, we may instead offer a general description of our business practices related to the handling of personal information, including the types of personal information we collect, maintain, sell, and share.

To opt out of the sale or sharing of your personal information, or from targeted advertising, please use the following options: click here (also accessible via the “Do Not Sell” link in our website footer) or contact us directly at (844) 946-4897. You do not need to create an account with us to submit an opt-out request.

If you wish to appeal a decision we have made regarding your privacy rights, please email us at [email protected]. This channel is also available for Nevada residents who wish to submit a verified request directing us to stop the sale of your covered information.

We affirm that you will not face any discrimination for exercising any of your rights outlined in this Privacy Policy. We are committed to treating all users fairly and with respect, irrespective of their choices regarding their personal data.

Agent Requests

Requests concerning your personal information may only be made by you or an individual legally authorized to act on your behalf. You are also permitted to submit requests on behalf of your minor child.

In accordance with your U.S. state of residence, you may designate an authorized agent to make a request regarding your privacy rights. Authorized agents must provide proof that they have been authorized by you to act on your behalf. WinGuys reserves the right to directly contact you to confirm that you have authorized the agent to make the request. Additionally, we may require further information to verify the identity of the authorized agent.

12. transfer of personal information internationally

If you access our Site from outside the country where our servers are hosted, your interaction with us may involve the transfer of personal information across international borders. By using the Site and communicating electronically with us, you are consenting to these transfers. Please be aware that the privacy laws in the country where our servers are located may differ from those in your jurisdiction. Regardless of these differences, we commit to handling your personal information with the same level of protection as described in this Privacy Policy.

13. changes to this privacy policy

We periodically update this Privacy Policy to reflect changes in our practices. Whenever we make changes, we will post the revised Privacy Policy on our Site and update the “Last Updated” date at the top of the document. If we make material changes to the Policy, we will provide you with appropriate notification. By continuing to use the Site after these changes are posted, you agree to the revised terms. Your continued use of the Site following any updates indicates your acceptance of the new Privacy Policy.

14. Dispute resolution

If you have any concerns or complaints about this Privacy Policy or our data handling practices, you have the right to submit feedback directly to the relevant supervisory authority in your jurisdiction of residence. We encourage you to address any issues with us first, but you are entitled to seek resolution through your local regulatory body at any time.

15. contact us

For any questions about this Privacy Policy you may contact us via email at [email protected], or mail at:

Privacy Policy Questions
c/o WinGuys, LLC
750 S Orange Blossom Trail, Suite 245
Orlando, FL 32805